FAQs

Tropical Nostalgia

FAQs

When will my order ship?

Orders are typically shipped within 3-4 days of receipt. Please allow more time for made-to-order items (such as Airbrush shirts) to ship. You will be notified by email when your order has been shipped with tracking info. 


Do you offer International Shipping?

At this time we only offer shipping within the United States.

How do I wash my Airbrush clothes?

Wash and dry items inside-out. Hand-washing and hang-drying is best. Use cold water. Avoid aggressive scrubbing.

If machine-dry, tumble dry items inside-out and with low heat.

What is your return & exchange policy?

Returns, exchanges, or cancellations are not accepted. Faulty goods will be replaced on a case by case basis if adequate evidence is provided. 

What if something happens to my package?

We are not responsible for lost, stolen, or damaged shipments. 

Refunds will not be issued for items that have been marked as delivered. Please contact the mail carrier to locate the parcel with the tracking number provided.

If your order is damaged in transit you must file a damage report to your local postal service, and contact us via the Contact form.

How do I cancel/modify my order?

Order changes must be notified within 24 hours since purchase and before any tracking information has been sent.